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000376_news@newsmaster….columbia.edu _Mon Aug 17 09:01:28 1998.msg
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From: "Nashmark" <perry@compu.com>
Subject: An open letter of praise for KERMIT 95 SUPPORT
Newsgroups: comp.protocols.kermit.misc,comp.protocols.misc,comp.protocols.tcp-ip,comp.software,comp.terminals,de.comm.protocols.misc,de.comm.protocols.tcp-ip,de.comm.software.misc,news.software,news.software.misc
Organization: CompuData, Inc.
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Date: Mon, 17 Aug 1998 13:00:44 GMT
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Firstly, KERMIT95 is the best terminal emulation software for Windows you
will ever find! This note is not about that, however. It is about the
SUPPORT for the software, which, if you didn't know, is the MOST IMPORTANT
PART!
If you have never dealt with the people at Kermit support, take note.
KERMIT is supported by the people who wrote it!!! And they are the
greatest!
If you EVER have a problem with KERMIT 95, just contact them. They will
solve the problem -- QUICKLY! I think it actually bothers them when there
is a problem to the point where they won't sleep until it's resolved! I'm
not lying!
Through the last year, when we were introduced to KERMIT, I have had a
variety of problems. I have been dealing with ancient systems with very old
terminal emulations (such as Hazeltine 1500).
These guys have taken every problem, and solved it. This sometimes had to
be done by them writing a 'patch' -- within hours of me submitting the
problem! Try that with James River Corp, Quarterdeck (PCPLUS) or Microsoft
support. You MIGHT get a RESPONSE in a couple of days. But usually, they
will never admit a bug in their software, and you will NOT get the problem
resolved!
I recommend KERMIT95 for anyone who has a need for terminal emulation
through modems, telnet sessions, or even LAT connections. KERMIT95 beats
out the competition. Note the following:
1. KERMIT95 - price is <$100 !
2. KERMIT95 - MORE TERMINAL EMULATIONS THAN ANY OTHER CHOICE. THEY ALL
WORK!!!
3. KERMIT95 - More communication protocols. All work FAST!
4. ICETCP (James River) - VERY LIMITED, Horrible support.
5. PCPLUS 4.0 - Way overblown, too expensive (If I am buying emulation
software, why do they include IE?)
And to Frank da Cruz and Jeffery Altman - THANK YOU!!!
-NASHMARK a/k/a PERRY WOLFE, COMPUDATA INC.
P.S. If you want to ask me anything about KERMIT, e-mail me. But don't be
afraid to contact them. Like I said, they are the greatest! And I do not
work for them.
http://www.columbia.edu/kermit/k95.html